Terms of use and purchase
Shared Moments · 2026-10-11

Terms for Shared Moments, a digital event photo and video collection service. You can save a copy before purchasing.

Provider and contact
The provider is Nourhair Aslo trading as Shared Moments, Liljevalchsgatan 41, 151 45 Södertälje, Sweden. Email: info@sharedmoments.se. Phone: +46 76 407 43 19. Buyers must be at least 18 or have an authorised guardian’s approval. Mandatory consumer rights are not limited by these terms.

The service is designed for private events. Contact us before professional use involving other people’s personal data to establish roles and any data processing agreement.

Plans and payment
You can create a draft without buying. Each paid plan covers one event: Essential 100 GB, Premium 250 GB or Ultimate 500 GB. Prices appear before payment and Stripe shows the final total. Consumer prices include applicable taxes and mandatory fees. This is a one-time purchase, not a subscription or automatic renewal.

Payment is completed with Stripe. Activation follows server confirmation of payment; failed or cancelled payment does not activate a plan. Test mode does not charge real money. Check the event, plan and amount before paying.

Photo counts and video hours are illustrative mixed-use examples, not guaranteed quantities or extra storage. File size and quality determine capacity. The service counts a plan GB as 1,073,741,824 bytes. File formats and limits are checked during upload.

Access and retention
A modern browser and internet connection are needed. Guests use a link or QR code without accounts. The host controls gallery visibility and upload status; event opening and closing times also restrict access.

Uploads and downloads end at midnight on the event date plus 30 calendar days in the selected timezone. Photos, videos and the cover image then become due for scheduled deletion. This is not permanent archiving. Download and back up before the deadline. Date changes change the deadline; events without a date need one for automatic time-based deletion.

Scheduled deletion may be delayed by technical failures. We address failures and may need maintenance downtime. Your right to complain about a defective service remains.

14-day right of withdrawal
Consumers may withdraw without giving a reason within 14 days of concluding the contract. Activation does not waive this right. The legal deadline may be extended if required information was not supplied. If the last day is a Saturday, Sunday or public holiday, the next working day applies.

Use “Withdraw from purchase” on this website or notify us by email, phone or post. Identify yourself and the purchase, for example with the event name and purchase date. The form below is optional. Our web form emails an acknowledgement containing your request and its receipt time.

For a valid withdrawal we refund without undue delay and within 14 days of notice, using the original payment method unless otherwise agreed. We do not deduct for use during that period. We handle refunds; submitting the form does not automatically issue one. Plan access ends when withdrawal is processed; tell us if you need to retrieve content first.

Content and responsibility
You retain your content rights and grant us only the rights to store, transmit and display it needed for the service. Hosts control link distribution and their own downloaded copies. Guests must have the right to share content and respect the privacy and wishes of people shown.

Illegal content, infringement, harassment and misuse are prohibited. Specific suspected misuse may lead to proportionate restrictions on affected content or access. Contact us if you believe a restriction is mistaken. We cannot prevent recipients from saving or forwarding content.

Complaints and disputes
Report problems to info@sharedmoments.se with event and purchase details. Statutory rights to correction, price reduction, termination and compensation apply under applicable consumer law; we do not exclude them through a blanket disclaimer.

You can refer an eligible dispute to the Swedish National Board for Consumer Disputes, www.arn.se, Box 174, 101 23 Stockholm, or a competent court. Swedish law applies without removing mandatory protection in your country of residence. Updated terms apply to future purchases and do not retrospectively worsen existing agreements.

Optional withdrawal form
To: Nourhair Aslo / Shared Moments, Liljevalchsgatan 41, 151 45 Södertälje, Sweden, info@sharedmoments.se. I hereby give notice that I withdraw from my contract for the following service: ____. Ordered on: ____. Consumer name: ____. Consumer address: ____. Date: ____. Consumer signature (paper forms only): ____.